General Information
This position reports directly to the Director of Justice, Research and Outreach (“Director, JRO”).

Saffron Centre Ltd is a non-profit charitable organization offering specialized, trauma-informed support services to survivors of sexual violence and those who directly support them. Our services include a comprehensive range of counselling services, a highly reputable public education program, and a specialized police and court support service. Our police and court support team includes staff, students, and volunteers with a variety of criminal justice-related backgrounds including Criminology, Political Science, and Social Work. Our advocates provide reporting support and accompaniment, investigation support, court prep, court orientation, crown prosecutor prep support, court accompaniment, and documentation support to clients. We are proud to guide people through the investigative and criminal justice processes with a client-centered, trauma-informed approach.
 

Responsibilities
Police and Court Support

• Provide accurate information and trauma-informed support to individuals of all ages thinking about/already engaged with investigative and criminal justice systems.

• Organize and attend police interviews as a professional advocate and set up satellite interviews in the

• Organization’s space, acting as a Monitor for police who arrive without additional support.

• Liaise and maintain relationships with major criminal justice partners, including but not limited to Crown

• Prosecution, Police Agencies, Victim Service Units, and other Community Agencies.

• Update client files in the Victim Services Client Management System daily and inform clients of status updates regarding criminal investigations and court proceedings.

• Create and revise workflows, program forms, and templates for the JRO department.

• Co-manage a client caseload of 50-60 files in collaboration with the JRO team.

• Participate in regular supervision, case consults, and debriefings with the Director, JRO.
   

Research and Outreach

• Work in collaboration with the JRO team to identify communities of interest for outreach efforts, defined as efforts intended to remove barriers and increase access to sexual violence services for those who are un/underserved and/or those identified by the organization as a community of interest.

• Support the JRO team with research regarding specific client issues or developing new resources when requested.

• As may be required, participate in and provide support for Saffron Centre events/activities including workshops, fundraising events, general operations or administration, interagency meetings, community awareness activities, etc.

Administrative Duties
• Track all interactions with clients and external agencies via the Victim Services Client Management Database.
• Retrieve and consolidate statistics when required by the Director, JRO or the Executive Director (ED).
 

Skills and Abilities
• Self-motivated and driven.
• Collaborative attitude; thrives in a small team environment.
• Ability to provide compassionate and empathetic care to vulnerable individuals from a trauma-informed perspective.
• Strong interpersonal skills with individuals and groups of people.
• Self-awareness about stress, trauma, and self-care.
• Strong professional oral and written communications skillset.
• Passion for sexual violence advocacy and a desire to lower barriers to access for those who have experienced sexual violence.
 

Qualifications and Competencies

• Degree in Psychology, Social Work, Criminology, or a related discipline, or a diploma with demonstrable and relevant field experience.

• Valid Class 5 driver’s license, a personal vehicle, and valid liability insurance.

• Minimum 2 years prior paid or unpaid experience working with victims of crime in the criminal justice sector.

• Clear Criminal Record Check with Vulnerable Sector Check.

• Clear Child Intervention Record Check.

• A signed Oath of Confidentiality is required to work, volunteer, or complete a practicum at the Organization.

• Suicide Intervention Training is an asset.

• Mental Health First Aid is an asset.

• Cultural Awareness Training is an asset.

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Work Hours, Salary, and Benefits

This is a full-time, salaried position ranging from $46,000 - $50,000 annually, commensurate on experience. Benefits of working at Saffron include the following:

 

• Our counselling, public education, administrative, and police and court teams take a unified approach to our work, always treating clients and each other with respect, integrity, and responsibility. We take care to be mindful of privilege, micro-aggression, and holistic services.

• Our JRO team meets regularly to share skills, ideas, and resources. We value collaboration and teamwork within our agency.

• Offices are fully furnished and well-equipped with all tools and technology needed to work in this position.

• We offer paid education days and professional development funding.

• Staff who work 20 or more hours per week are eligible for our Group Benefit Plan, including dental, prescription coverage, medical, vision, life insurance and long-term disability coverage.

• In addition to a vacation allotment, Saffron provides one paid week of vacation during the Christmas holiday season each year to allow our team time for family and rest.